Returns & Exchanges

Returns & Exchanges

All Krapsakas products are made to order. Each item is created specifically after you place your order. While this approach allows us to produce only what will be worn and loved, it also means we kindly ask you to consider your purchase carefully before ordering.

European Union Right of Withdrawal

Under EU law, consumers have the right to withdraw from a purchase of standard goods within 14 days of receipt, provided the product is returned in its original condition. This right applies to Krapsakas items, as all designs are standard and not customised for individual customers.

Return Guidelines

• Products must be returned in their original condition.

• Carefully review size guides and product descriptions before ordering.

• To initiate a return, please email us at krapsakas.co[at]gmail.com. We will provide clear instructions on where and how to send your package.

Why we ask you to think twice

Our mission is conscious creation: producing only what will be worn and loved, avoiding unnecessary overproduction and waste. 
If you are unsure whether a product is truly for you, take a moment to consider before ordering. Your thoughtful choice helps us protect the planet 🌍.